Here's a clear breakdown of how we collect, use, and protect the information you provide while using 9995. It takes about five minutes to read — and it's worth knowing.
6 core principles that form the foundation of 9995's privacy culture
All your personal data and transactions are protected with 256-bit SSL encryption — the same technology used by the world's leading banks.
9995 never sells your personal information to third parties. Your name, phone number, or any other data is never shared with advertisers.
What data we collect, why we collect it, and how we use it — all clearly laid out on this page. No hidden terms.
You can request to view, correct, or delete your personal data at any time. Your data belongs to you.
The 9995 security team monitors systems around the clock. Any suspicious activity is detected and acted upon immediately.
Your data is never retained beyond what is necessary. Once an account is closed, all data is deleted after any legally required retention period.
When you register or use 9995, we collect certain information — solely to provide you with a better experience. No data is collected unnecessarily.
Our Transparency Commitment: We only collect the data necessary to provide our services and keep your account secure. Nothing beyond that is gathered.
Collected data is used only for its stated purpose. It is never used for anything else without your consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account registration, KYC verification | Contractual Obligations |
| Contact Information | OTP, Notices & Customer Support | Contractual Obligations |
| Payment Information | Deposit & Withdrawal Process | Contractual Obligations |
| Activity Logs | Security & Fraud Prevention | Legal Obligation |
| Device Information | App development, troubleshooting | Legitimate Interest |
| Cookie Data | User Experience Improvement | Consent |
9995 may occasionally send SMS or email updates about new offers, bonuses, or platform news. If you prefer not to receive such messages, simply contact our support team and they will be stopped right away. This is entirely optional and your choice to make.
9995 uses cookies on its website and app. Cookies are small data files stored in your browser that make your next visit smoother and more convenient.
You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in to 9995.
9995 never stores your password or financial information via cookies. Such sensitive data is always kept on encrypted servers.
9995 never sells your data. In limited circumstances, however, information may be shared with trusted partners.
Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
Identity Verification Services: Only the minimum necessary information is shared with trusted verification agencies for the KYC process.
Legal Authorities: Information may be disclosed in response to lawful requests from courts or law enforcement authorities in accordance with the laws of Bangladesh.
Technology Service Providers: With cloud hosting and server service providers, under strict confidentiality agreements.
Prohibited: Your data is never shared with advertisers, data brokers, or any third party for commercial purposes.
9995 employs multiple layers of security to keep your data safe — not just as a promise, but as real, implemented technical measures.
In the event of a data security breach, 9995 will notify affected users within 72 hours. This is both our ethical and legal obligation.
You have full control over your personal data, and 9995 respects that right.
Reach us via support chat or email at support@9995.best. We will respond within 30 days of receiving your request. Some information may be required to verify your identity.
9995 is strictly for individuals aged 18 and above. We never knowingly collect data from minors.
If a minor has registered by mistake, their account information will be deleted and the account permanently closed as soon as it is identified.
If you are aware that a minor is using 9995, please notify our support team immediately. This is not just a matter of policy — it is a social responsibility.
9995 does not retain your data longer than necessary. Retention periods are determined based on legal obligations and legitimate business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Identity Verification Requirements |
| Customer Service Records | 3 Years | Quality Control & Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Consent-based |
| Cookie Data | Up to 1 year | Service Improvement |
Once the retention period expires, data is automatically deleted or anonymized.
9995 may update this Privacy Policy as needed. If changes are made, you will be notified through the following channels.
For significant changes, you will be notified at least 30 days before they take effect. If no objection is raised within that period, your continued use will be taken as acceptance of the updated policy.
For any privacy-related questions, requests, or concerns, please reach out to the 9995 privacy team.
Upon receipt of a privacy request Within 30 Days We will respond. For complex requests, it may take additional time — but you will be informed in advance.
By using the 9995 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. 9995 remains fully committed to protecting your personal information.
Done reading our Privacy Policy? Go ahead and register with 9995 — your information is protected and your gaming is secure.